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Cannot Sent MMS

Level 1

Hi,

I can only send MMS/picture messages to certain numbers and not all. There is no problem with these people receiving MMS/picture messages from others, just my phone won't send them. Any ideas what needs to be done?

1 REPLY 1
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Moderator

Hi @DaveMunro

 

Please check the settings of your phone and ensure that it has these details. 

 

MMS Settings

 

MMS settingsMMS settings

 

Your phone may not require the MCC, MNC or APN Type. 

 

Restart your phone after setting up the MMS. Last resort is to do a 'network reset' on your mobile settings. 

 

An article is also created about MMS setup guide.

 

Note: Some options to send an MMS is to top-up the prepaid balance of at least $10. Option is to change the plan as well to the one that includes unlimited MMS.

 

Let us know should you require further assistance. 

 

Regards,

Ahra_G