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Cannot make local calls and local messages

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Level 1
I can't make local phone calls and send local messages, neither do i receive them. Please help!
5 REPLIES 5
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Moderator

Hi @Nerissa 

 

Welcome to TPG Community!

 

We tried to locate your account using your community details to no avail.

 

We'd like to look into it to understand the situation.

 

Please send me a PM with your TPG username or customer ID number.

 

How to send a PM? Click here.

 

Regards,

BasilDV

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Level 1b
Hi what wrong my no 88571073 can’t locals call
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Moderator

Hi @F2614310, are you having issues with your TPG Mobile Singapore Service? If yes, kindly send an email to Singapore Mobile Team at support@tpgmobile.sg or visit their Facebook Page at https://www.facebook.com/TPG-Singapore-785533401811953 so they can further assist you with your concern.

 

Otherwise , send us a private message with your TPG AU customer ID and complete address. Thank you.

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Level 1b
Why can’t call from my phone
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Moderator

Hi @F2614310, it appears that you are having issue with your TPG Singapore Mobile service.

 

Kindly send an email to Singapore Mobile Team at support@tpgmobile.sg or visit their Facebook Page at https://www.facebook.com/TPG-Singapore-785533401811953 so they can further assist you with your concern. Thank you.