TPG Community

Get online support

Cannot receiving incoming calls

Level 1a
I cannot receiving incoming call i have do the setting for APN still cannot.
5 REPLIES 5
Moderator

Hi @jolenetan 

 

Welcome to the Community!

 

We tried to pull up an account using your community details, but came up with nothing. To check and see what's affecting the ability for you to receive calls, can you PM us your TPG Australia mobile number?

 

For your reference: How do I private message (PM) in the community

 

Regards,

Will

Level 1a
Sorry for late reply i can receivie outgoing call and incoming call i download the tpg 4G voice call my is Singapore number today 12 Dec i cannot call outgoing call and receive
Moderator

Hi @jolenetan,
 
TPG AU & TPG SG are 2 separate entities.
 
Kindly send an email to Singapore Mobile Team at support@tpgmobile.sg or visit their Facebook Page for further assistance with your query.

 

Regards,

BasilDV

Level 1a
Sorry for the apologies.
Moderator

Not a problem @jolenetan.

 

Cheers!