TPG Community

Get online support

unable to receive calls

Level 1

I am unable to receive calls, is there something wrong with my SIM or my phone settings (call diversion, barring etc) ?

1 REPLY 1
Moderator

Hi @AviD 

 

Welcome to TPG Community!

 

We tried to locate your account using your community details no to avail.

 

Have you tried turning off and on your mobile phone? Do you have another mobile phone to test the SIM card? Are you able to call out and use your mobile data?

 

Please send us a PM with your TPG mobile number or customer ID number to assist you accordingly.

 

BasilDV