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Hi @theheartofjapan,
This has been raised to our Postmaster and confirmed that the ban has lifted, let us know should you require further assistance.
Cheers!
Hi.
I also have this issue.
I have changed my password multiple times in the last week.
Have conducted a full scan of my PC.
Have been able to send emails in Post Office but not from my PC.
Is there someway for this to be rectified please?
PJ89
Hi @PJ89,
Welcome to TPG Community!
We'll raise your issue with our Postmaster and be in touch with you again for further updates.
Best regards,
Angeli
Our Postmaster has lifted the ban on your outgoing email message. Please reset your TPG mail and try to do an email test.
Let us know if you require further assistance.
-Angeli
Thank you Angeli for your assistance. PJ89
Angeli, Can you do the same for me please? I have been waiting a week. I used auto-responer while away and i assume junk mail bouncing back triggered TPG to block me sending emails. please help.
After waiting over 3 hours for a reply, a staff member closes my chat without a word. Why?
I am having this exact same issue, however changing my password has not fixed the problem.
I was recently overseas so may be an overseas IP address issue? Any assistance greatly appreciated.
Hi @clarke73 , please send us a private message with your TPG email address so we can help with your concern. To send a PM, please refer to this link: https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/td-p/4093
