TPG Community

clarke73 · ‎06-09-2021

Hi, I have not been able to send emails from my TPG account for a number of weeks on any device. I get the message "535.5.7.8 [TPG-A02] Can't send Email. User is banned from using SMTP AUTH due to previous abuse." I have reset my password as suggested on previous posts but still no good. I may need the assistance of a moderator to unblock manually. Any assistance greatly appreciated.

clarke73 · ‎06-09-2021

I am having this exact same issue, however changing my password has not fixed the problem. I was recently overseas so may be an overseas IP address issue? Any assistance greatly appreciated.

TPG Community

About clarke73

Can’t send emails _ User is banned from using SMTP

Re: Cant send email. Says user is banned from using SMTP AUTH due to previous abuse