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Changing Phone Number - Mobile Phone

5243189
Level 2

Hi,

Last weekend I tried to change my phone number as the one that was allocated to me by TPG has a lot of SPAM callers and debt collectors calling the number.  It has not been a great experience.  So I tried to change my number online and it stated it will take 2 business days.  5 business days have now passed and I have not heard anything from TPG.  Can you please assist?

 

Thanks,
CW

1 REPLY 1
KarlB
Moderator

Hi @5243189 

 

I have requested for our mobile team to investigate and to give you a callback later on today.

 

Regards,

Karl