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Cost of individual mobile calls

Doogal
Level 2

Since changeover to the new system, the cost of my individual mobile calls are no longer shown in my "CURRENT USEAGE" - "Talk and Text". Why not? 

3 REPLIES 3
Angeli
Moderator

Hi @Doogal

 

Here's a community article that can be of help, How To Check Your TPG Mobile Usage.

 

Regards, 

Angeli

 

Doogal
Level 2

Hi Angeli,

 

And that shows that the cost of each, individual call is $0.00. Which we know is rubbish, as the preceeding page shows that John currently owes $39.98.

 

Doogal

Angeli
Moderator

Hi @Doogal

 

Have you checked yours? If your mobile plan includes unlimited calls and texts, there'll be no corresponding amount since it is unlimited. An amount will show otherwise. 

 

Let me know if you have further questions.

 

Regards,

Angeli