Cost of mobile calls

[Doogal]

Since my account has been changed over to the new system (about 17/02/2022) I've not received advise to cost of my individual calls. I need this information! When will this problem be sorted?

[Daisy_Dhen]

Hi Doogal,

Thank you for contacting us!

You need to login to your online account using the new customer ID number that we've sent via Email to check your usage report. No changes on our call rates and your current plan remains the same unless plan change is requested.

Here's an article that may help you.

TPG Mobile - Introduction to the new My Account 

If you still need any assistance, please send me a PM with your TPG account details and I'll be glad to assist. 

Regards, 

[Doogal]

Whats a PM and how do I use/do it?

[BasilDV]

Hi @Doogal

We've created an article that will guide you on how to send a PM.

• How do I private message (PM) in the community

BasilDV