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Cost of mobile calls

Doogal
Level 2

Since my account has been changed over to the new system (about 17/02/2022) I've not received advise to cost of my individual calls. I need this information! When will this problem be sorted?

3 REPLIES 3
Dhen_S
Level 2

Hi Doogal,

 

Thank you for contacting us!

 

You need to login to your online account using the new customer ID number that we've sent via Email to check your usage report. No changes on our call rates and your current plan remains the same unless plan change is requested.

 

Here's an article that may help you.

TPG Mobile - Introduction to the new My Account 


If you still need any assistance, please send me a PM with your TPG account details and I'll be glad to assist. 

 

Regards, 

 

Doogal
Level 2

Whats a PM and how do I use/do it?

BasilDV
Moderator

Hi @Doogal

 

We've created an article that will guide you on how to send a PM.

BasilDV