Deleted esim

[Dcoates]

I had issues with my phone which required me resetting my settings which deleted my esim.

I've called the support number and filled out the verification form but I haven't heard anything since. Can the qr code be sent via email?

[Ahra_G]

Hi @Dcoates,

We're here to help! Please send us a private message and we'll help get your service working again. 

-Ahra_G

[Pmurph]

I’m in the same position. Did you get help with this?

[adib_rahmang]

Hi @Pmurph,

We can get that sorted for you. Drop me a private message.

How do I private message (PM) in the community - TPG Community