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Getting changed after cancelling TPG plan

ltsui253
Level 2

Hello,

I changed to another mobile provider on 27th July (which I got confirmation from both mobile providers)but still got charged today for a mobile plan which is 30 July.

Please assist thank you

1 REPLY 1
adib_rahmang
Community Manager

Hi @ltsui253,

 

We'll check out those charges for you. Send me a DM when you get a sec.