Get online support
Hi,
I am unable to log in to my account - getting the error below.
Why? How do I log in now?
Hey @4278973, we're keen to help out here.
Are you currently overseas, or do you have a VPN connected while trying to login?
@kate_ wrote:Hey @4278973, we're keen to help out here. Are you currently overseas, or do you have a VPN connected while trying to login?
Yes, I am overseas being in hope to activate roaming.
Gotcha. While overseas you'll be unable to login to your account.
We'll help get your roaming activated from our end! Send through a private message and we'll sort it out.
This shouldn't be that difficult. People need roaming swiftly, not in such tricky ways.
@Jacob_Bowz wrote:Gotcha. While overseas you'll be unable to login to your account. We'll help get your roaming activated from our end! Send through a private message and we'll sort it out.
@Jacob_BowzI've sent you a private message.
No worries! We've got back to your private message and we'll get your roaming active from there 😊
