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Hello

Davidlam
Level 2

My case no 4g 

 

1 REPLY 1
Shane
Moderator

Hi @Davidlam,

 

Welcome to the community!

 

Here are some articles that you may find helpful, this will guide you a basic troubleshooting about Mobile Data Issues.

No Mobile Network Coverage?

What to do - TPG Mobile Data Not Working – Android

What to do - TPG Mobile Data Not Working – iPhone

 

Let us know how it will go.

 

In the event that issue still persists after the troubleshooting, send us a Private Message with your account details (Username/Customer ID together with the address on file).

 

How do I private message (PM) in the community

 

Regards,

 

 

My case no 4g