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How do I get a new sim card for the same plan??

angeledyvane
Level 2
I lost my phone, which had the old SIM in it, how do I get a new one but keep my same plan and number?
1 REPLY 1
Shane
Moderator

Hi @angeledyvane ,

 

Welcome to the community!

 

To process a replacement SIM card, I'll arrange a call from our Mobile team to discuss the process.

 

Please send me a PM with your customer ID number along with your preferred time and best number to be contacted.

 

How to send a PM? Click here.

 

Regards,

 


@angeledyvane wrote:
I lost my phone, which had the old SIM in it, how do I get a new one but keep my same plan and number?