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Nuisance calls

6352447
Level 2

Over the past week I have received calls that hang up within 2 to 3 seconds of being answered. These are all 04 numbers. Today I am receiving legitimate calls from people saying that I rung them. Some have also left voice messages. However I do not know these people and I have not rung them.

1 REPLY 1
Shane
Moderator

Hi @6352447 ,

 

Welcome to the community!

 

Thanks for raising this to us. We did an article that you may find helpful to avoid scam calls, please see the link below.

How to Handle Scam Calls/ Emails .

 

On the other hand, I will raise this to our Technical Team for investigation, to better understand the situation shoot me a private message with your account details (Username/Customer ID together with the address on file).

 

How do I private message (PM) in the community 

 

Regards,

 


@6352447 wrote:

Over the past week I have received calls that hang up within 2 to 3 seconds of being answered. These are all 04 numbers. Today I am receiving legitimate calls from people saying that I rung them. Some have also left voice messages. However I do not know these people and I have not rung them.