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How to get prepaid money back if I leave TPG

funjoke
Level 2

My mobile phone belongs to TPG. However, TPG has no signal coverage in the rural area where I live now. I must choose another mobile phone service provider. I just want to know how to get my prepaid money back. I should still have over $450 prepaid money I have paid to TPG.

1 REPLY 1
BasilDV
Moderator

Hi @funjoke 

 

We'd like to check on what we can arrange for you.

 

Just send us a private message with your account details.

 

BasilDV