I am being charged too much

[Andy123]

TPG invited me to sign up for a 60Gb/month plan for only $40/month PLUS a discount if I am a landline TPG (NBN) customer which I have been for the last 18months or so.

But I got my first invoice today for $40 with no mention of the discount - the bill should be $30 - are TPG just inefficient or are they scamming me?

Anybody else have this problem? 

How to fix?

Andy

[Ahra_G]

Hi @Andy123, 

We'd be glad to check the type of service and plan you currently have. 

Let us have your Customer ID or username via private message so we can pull up your account and have a member of our Accounts Team to contact and assist you further. 

Thanks! 

Ahra_G