I need to cancel mobile service

[Nina10]

Hi, I need help to cancel one of my accounts as it hasn't been used for some time. How can I do this without calling as it's a long wait to speak with someone at TPG. Thanks

[Aubrey]

Welcome to TPG Community @Nina10!

Please send your account details to us like the mobile number or customer ID via private message and we can go from there. 

Thanks!