I have lost count of the number of emails I have sent on the subject of our mobile reception and allied issues.
Germain to the issue is the fact that I have explained to them, that to discuss the matter, they need to ring me on my fixed line (five occasions) and they have still failed to do so.
My complaint: I have two mobile plans with TPG which cannot be used effectively from home because we are in a black spot. Consequently I have need of a fixed line. So I pay for two mobile plans and a fixed line plan that I should not need. And the fixed line charges me for calls to mobiles and 1300/13 numbers.
I just want to talk to someone in TPG about this issue and the side issues which flow from not having mobile reception. Surely it is not hard to ring on the number I requested.
This morning following my fifth request to phone me on the home phone I received another voice mail asking me to contact them on their 13 number. By the way the message that I had voice mail was only receive when I left home for a doctor appointment.
