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International Roaming in Malaysia

citizenplain
Level 2

Hi there

 

I have enabled International Roaming from the TPG portal but I am still unable to obtain any roaming services.

 

 Questions:
1. How long does it take for the roaming to activate after turning it on?

2. If not automatic network selection, which is the preferred network while in Malaysia?

 

Thank you.

 

 

1 REPLY 1
Shane
Moderator

Hi citizenplain,

The enabling International Roaming may take 1-4 hours.
 

We recommend to manually test all the available Network in your area to use International roaming.

In the event that you need a guide, you may check this article.

International roaming troubleshooting guide

 

Regards,

 

 

Hi there

 

I have enabled International Roaming from the TPG portal but I am still unable to obtain any roaming services.

 

 Questions:
1. How long does it take for the roaming to activate after turning it on?

2. If not automatic network selection, which is the preferred network while in Malaysia?

 

Thank you.