International call is not working

[linda2406]

Hi,

I have international call in my package and now the 3rd time it doesn't work. Its been happening for more than a week. Been trying to contact TPG number of times, on wait mostly more than 40 mins but still no one answer the call. Can you check and ACTIVATE ASAP please? 

Thanks,

Linda

[zhenggangb]

Same as my account. Really bad!

[BasilDV]

Hi @linda2406

Welcome to the Community!

We'd like to have a better understanding of the situation and see what we can do to resolve this.

Please send me a PM with your TPG username or customer ID number to assist you accordingly.

BasilDV

[Anonymous]

Hi @linda2406,

Just checking if you're still having issues making international call, if so please send us your account details so we can proceed with initial investigation.

Regards,

Hi,

I have international call in my package and now the 3rd time it doesn't work. Its been happening for more than a week. Been trying to contact TPG number of times, on wait mostly more than 40 mins but still no one answer the call. Can you check and ACTIVATE ASAP please? 

Thanks,

Linda