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Could you please check.
Thanks for your query!
Let me have a look for you, and I will get back to you ASAP.
There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.https://www.tpg.com.au/download
Everything looks ok on our NBN portal for your NBN-FTTC 12/1.
Can you check local calls to home phones and mobiles is working normal?
Have you seen that my complain under" Mobile - SIM Only Plans" Not NBN ??
It is for Mobile SIM plan, not NBN!
YES! You are correct, apologies for that one. I missed the thread group heading.
I will arrange for one of our phone engineers to call you back and help out with resolving your issues.
Someone will call ASAP within 24hrs.