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International roaming has no service in the country I'm in

ScottyT14
Level 2

Hi,

 

I've activated international roaming before I left Australia. I was able to get service when I was in Singapore but am currently in Brunei and am not able to find any service with any of the network providers here.

 

Was wondering if you could help. I tried accessing my account online to perhaps find a work around (text or call forwarding to a local number) but online access requires phone verification and I do not have any service.

 

2 REPLIES 2
BasilDV
Moderator

Hi @ScottyT14 

 

We'd like to confirm that the international roaming is enabled for your mobile service.

 

Kindly send us a private message with your mobile or customer ID number.

 

BasilDV

ScottyT14
Level 2

Hi Basil,

 

sent a pm to you