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International roaming

Level 2
I am in UK and the last time I was here my roaming worked, this time nothing and I can't seem to get it turned on, I have tried numerous ways and keep being directed to the customer service in Aussie. Can anyone help me by letting me know how to turn my roaming on. I have tried all the settings in my phone too, nothing works, my wife's worked straight away and we both have the same plan. Due Regards David

Hi @David88


We'd be happy to check and get the Roaming service activated. Please send us a private message with your TPG username or Customer ID so we can search for your account.