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Issues with ESIM

saharpaymani
Level 2

Hello,

I am having issues with activating my ESIM and having my previous number transfer over. I have had no service for over 24 hours.

I have been in contact with the support team but am still waiting for a solution.

I cannot even log into my account because I am not receiving the verification codes as I have no signal...

Can someone please contact me via chat or email to fix this, do I need a new QR code to scan?

 

Thanks

S

1 REPLY 1
adib_rahmang
Community Manager

HI @saharpaymani,

 

Let's get you online ASAP. Are you able to send me a DM?

 

How do I private message (PM) in the community - TPG Community