Lose my sim card, and can’t login to apps

[lotjoehiok]

Hi there, i just apply for new data plan with the same number with my old number (vodafone). But the problem is i can’t even login to the apps because i just lose that number, can someone help me to solve this problem so i can activate my simcard when the sim card delivered to me. Thanks

[Aubrey]

Hi @lotjoehiok, please send us a PM with your account details and we can go from there. 

[lotjoehiok]

Username : *****
Phone number : ******

I just apply yesterday 🙏

[Aubrey]

Please avoid sharing personal information on public threads. 

Here's how to send a private message.

Thanks!