TPG Community

Get online support

Lost my existing number after swap to eSIM

luxiliu
Level 2

I just did an eswap but got a new number. I need my exising number back. Is there any way to go about this? Thanks

 
1 REPLY 1
kate_
Moderator

Hey @luxiliu! When you go through an eSIM swap, a temporary number will be used. Your existing number will then show up within 24-48 hours.

 

If things still aren't looking right, send me a PM and we'll check out what's going on.