MMS not downloading

[chrisanson]

Hi,

for a few weeks now my MSS is not downloading. Data is on. I can send them just can't download.

How do a fix this problem?

Thanks.

[BasilDV]

Thanks for raising this with us, @chrisanson

Kindly check if the setup is correct here: MMS setup guide

If yes, please send me a PM with your customer ID or mobile number to assist you accordingly.

BasilDV