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Mobile Cancellation

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Level 1a

 

Hi TPG team, 

 

I sent one of my mobile plans cancellation request on last Saturday (22nd Feb. 2020) with username, plan ID & mobile number.  

You asked my full name on Sunday (23rd Feb.). So, I provided it on Monday (24th Feb.). 

But, there is no update yet. 

Could you check the email which was sent to mobilecancel@tpg.com.au and update the status ?

 

Kind regards,