Mobile Cancelled

[6412077]

I received an email late last night saying I had requested my mobile phone service be cancelled

I never made that request and the service has now been turned off

How can that happen and how do I get it reinstated?

[Daisy_Dhen]

Welcome to TPG Community @6412077 

Shoot me a private message with your TPG customer ID together with the mobile and we'll check the status of your service. 

How do I private message (PM) in the community 

Regards, 

Dhen_S

[Tommy1ers]

I recieved the same email - my mobile number has now been cancelled can this be sorted out urgently.

Please explain how your customers accounts were cancelled without consent