I keep getting emails from TPG telling me my mobile account is cancelled but they continue to send me SMS texts to confirm my number.
I did not request a cancellation. I have recently updated my credit card with TPG. My NBN appears updated (Done on line) But I have to wait 2 days to confirm my mobile identity - just to pay them money.
I think the last invoice was $1 . Two calls speaking with Patrick and Amir but I do not think they understand what I need. My NBN and my mobile are separate and although my mobile number is supposed to be cancelled, they continue to SMS on that cancelled number. I DON'T want to cancel. Just update my credit details.
