Mobile data barred, can't call or text

[ashc]

Hi,

I called support last night at approx. 6pm, explained that my mobile has been barred, although I am on monthly direct debit. The man I spoke to said it was a technical difficulty, and that in 1-4 hours my service would be back on.

It is now 7am the next day, and still unable to text or make calls. I would like this fixed, please.

Thank you,
Ash.

[Riezl]

Hi @ashc , please send us a private message with your TPG customer ID, Mobile Service Number (MSN) and complete address so we can take a look at your account.

To send a PM, please refer to this link: How do I private message (PM) in the community 

If your concern is about TPG Mobile Singapore service, you may send them an email to Singapore Mobile Team at support@tpgmobile.com.sg or visit their Facebook Page at https://www.facebook.com/tpgmobilesg/