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Mobile data not working

Level 1a

Hi TPG Support team,

 

My mobile data has stopped working in the past few days. Tried calling the support line for help and no one answered after 20 mins. Can you please look into it for me? Looking forward to hearing from you soon. Thanks!

1 REPLY 1
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Moderator

Hi @elainelie ,

 

Welcome to the Community!

 

Apologies for any inconvenience caused by the issue to your mobile service.

 

Please PM us your customer ID, mobile service number and address so we can pull up the account.

 

To send a PM, please refer to this link: How do I private message (PM) in the community - TPG Community

 

We'll be waiting for your reply.

 

Regards,
Angeli_L