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Mobile number failed to transfer to TPG

modern34
Level 2

I received an email from TPG and called back to confirm the details requested, the customer service agent tried again but failed again and received the same email both times. I attempted to call back but the customer service agent kept harping on and failed to resolve my issue. I am very disappointed in TPG. I would like to find someone who can actually help me. I can provide the last bill that my current provider sent me and it should have enough information on it.

 

2 REPLIES 2
kate_
Moderator

Let's see how we can help get your number ported over, @modern34.

 

Send me a PM and we'll grab some more details to find out what's going.

modern34
Level 2

issue solved. Thanks