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Mobile phone service expired

vanillarycebaby
Level 2
Please help urgently, I'm unable to use my phone service! The error that plays is that my "account has expired". It may be related to a change in payment method recently, but I should have no outstanding balance on my account.
2 REPLIES 2
BasilDV
Moderator

Hi @vanillarycebaby 

 

We'd like to check on the status of the account and see what we can arrange for you.

 

Please send us a private message with your account details.

 

BasilDV

vanillarycebaby
Level 2
Thank you, done!