TPG Community

Get online support

Mobile service expired

joseph87lee
Level 2

I need an urgent fix to my account.

I have been trying to make a payment to my bill for the last few days, which has now become overdue.

I have sufficient prepaid balance and also tried to make several attempts to make the bill payment.

TPG has now, without any notice, disconnected my account, and now I cannot make any outbound calls.

 

1 REPLY 1
BasilDV
Moderator

Hi @joseph87lee 

 

We are keen on getting you back on track and process the payment ASAP.

 

Just send us a private message with your account details.

 

BasilDV