Get online support
Mobile service providers restricted/blocked while international roaming.
Hi @chx
We recommend having a read of this community article, which may help resolve the issue: International roaming troubleshooting guide
If you need further assistance, please send us a private message with your TPG customer ID, Mobile Service Number ( MSN) and complete address so we can pull up the account.
To send a PM, please refer to this link: How do I private message (PM) in the community