Move to Novus

[4209446]

What does moved to Novus mean? And why has my service been stopped? Haven't been able to make calls or have any internet access for over a week. Very disappointing

[BasilDV]

Hi @4209446

Welcome to the Community!

Your service has been transferred to a new system that we use, which is Novus.

We understand that you've been in touch with our Accounts team and processed your payment for the service to work.

Let us know if you need further assistance.

BasilDV