Get online support
Hi @naodimes ,
We're sad to know that you're having issues with the service. We'd love to help see the status of your mobile, to better understand the situation shoot me a private message with your account dedtails (Username/Customer ID together with the address on file).
How do I private message (PM) in the community
Regards,
@naodimes wrote:
I don’t have an outstanding payment as I paid it , but my status say that it’s cancelled and every time I try to make a phone call I get a voicemail that say your account is expired and when people call me or message me it doesn’t work.