Hi @maugueret ,
Thanks for raising this to us, here is an article that you may find helpful about porting and SIM activation procedure. Please see the link below.
Porting or Transferring your Mobile Number to TPG
Let us know how it will go.
Cheers!
@maugueret wrote:
The instruction are not clear in relaiton to porting a mobile phone number. We recieved the TPG sim card
