New esim request

[EB2024]

Hi,
I’m still waiting for the sms and QR code for my new esim request. Reference number is 06818067. I have called yesterday and your team said that I have been verified. How long does it take to complete this? I have been in SOS for 2 days now.

[EB2024]

With this unsolved, my new nbn plan request also remains pending as I can’t receive sms notification code.

[adib_rahmang]

Hey @EB2024,

We'll check it out from here. Are you able to send me a private message?

[EB2024]

It’s been completed 3hrs ago.

[adib_rahmang]

That's great to hear!