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You’re Account has expired

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maniprai01
Level 2

Hi there, Ive tried to call my friend and it didn't work, came voice message " you're account has expired " I went back to my tpg dashboard and saw $20 overdue payments to be paid. I've paid the amount that was due. But I'm still getting the problem of making outgoing calls and nor datas.

1 ACCEPTED SOLUTION

Accepted Solutions
BasilDV
Moderator

Hi @maniprai01

 

We've responded to your private message and will be waiting for your response for us to progress your case.

 

BasilDV

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5 REPLIES 5
BasilDV
Moderator

Hi @maniprai01

 

We've responded to your private message and will be waiting for your response for us to progress your case.

 

BasilDV

akkawi1312
Level 2

Hi, my account has expired due to fail in payment. I have fixed it and payd the bill now, how long does it take before my account is active again?

I really need to reactive it raight now

Angeli
Moderator

Hi @akkawi1312

 

Welcome to TPG Community! 

 

Allow us to check on your account status. Send us a private message with your TPG customer ID or username please.


How do I private message (PM) in the community

 

Regards, 

Angeli
 

hoangle06
Level 2

04xxxxxxxx, my account is expired

BasilDV
Moderator

Hi @hoangle06

 

We've edited your post as it contains your information.

Please avoid posting any account or personal information as it may compromise your security.

 

We'd like to check on what happened with your account and see what we can do to restore it.

 

Kindly send us a private message with your account details.

 

BasilDV