You’re Account has expired

[maniprai01]

Hi there, Ive tried to call my friend and it didn't work, came voice message " you're account has expired " I went back to my tpg dashboard and saw $20 overdue payments to be paid. I've paid the amount that was due. But I'm still getting the problem of making outgoing calls and nor datas.

[BasilDV · Accepted solution]

Hi @maniprai01

We've responded to your private message and will be waiting for your response for us to progress your case.

BasilDV

[akkawi1312]

Hi, my account has expired due to fail in payment. I have fixed it and payd the bill now, how long does it take before my account is active again?

I really need to reactive it raight now

[Anonymous]

Hi @akkawi1312, 

Welcome to TPG Community! 

Allow us to check on your account status. Send us a private message with your TPG customer ID or username please.

How do I private message (PM) in the community

Regards, 

Angeli
 

[hoangle06]

04xxxxxxxx, my account is expired

[BasilDV]

Hi @hoangle06

We've edited your post as it contains your information.

Please avoid posting any account or personal information as it may compromise your security.

We'd like to check on what happened with your account and see what we can do to restore it.

Kindly send us a private message with your account details.

BasilDV

[Tesla1989]

I have the same issue can you please help me asap

[Slurevello]

Hi, I have the same issue. Please help

[adib_rahmang]

Hey @Slurevello,

If you're still needing a hand with you connection, feel free to send a private message.