New mobile number activation attempt failed

[JuneJiet]

I have been waiting for 48hours my phone number still not activated yet ! It almost one week

[Ahra_G]

Hi @JuneJiet, 

Let's have a look at the status of your SIM activation. Please send us a private message with your TPG username or Customer ID to check your account. 

-Ahra_G

[JuneJiet]

Customer ID: 120*********
Username : ju************

[Ahra_G]

Any chance you can send through the Customer ID/username via private message instead, @JuneJiet? 

[JuneJiet]

CID: xxxxx
Username: xxxxx