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New sim card still not activated

Level 1a
Hi everyone. Now I still waiting my new sim card activated already 2 day and the problem is my phone can’t call or contact anyone even I call to the TPG service. Very bad customer service.

Hi @ajnymnob20 ,


Welcome to the community!


We did an artilce that you may find helpful, this will guide you on how to activate the New SIM card feel free to visit the link below.


How to activate your TPG Mobile SIM card 


In case you have done this already, we'd like to have one of our Mobile Specialists to contact you feel free to send me your alternate best contact number and preferred time.


For reference: How do I private message (PM) in the community