No 5G on mobile

[warreng0]

I’m in the 5G plan (mobile) and despite the website saying I’m in a 5G area I get no 5G on my TPG mobile anywhere. Have reset network settings. 5G turned on. Seems to be a provisioning issue?

[BasilDV]

Hi @warreng0 

We'd like to look into the account further and see what we can arrange for you.

Please send us a private message with your account details.

BasilDV