No internet

[CathyP]

Hi
I have no internet connection, I have followed the trouble shooting tips and no success.
It’s been out all day!
Stuck on hold waiting for tech support
Can anyone help with a suggestion

[BasilDV]

Hi @CathyP 

Before performing any troubleshooting, we advise customers to check if their service is affected by an outage.

• TPG service status
• NBN network status

If not, please send us a private message with your account details and we'll check this further.

BasilDV