Poor Mobile reception

[alexb326]

I have just moved to a new house which is supposed to be in a 5G coverage area. Throughout most of the house we have almost no signal and need to stand in certain spots to even load a webpage. This is ridiculous in 2023 in the metro area of a major city.

[BasilDV]

Hi @alexb326 

Have you tried the troubleshooting here if it's going to improve the service?

If not, try it first.

If it's done and still no improvement, please send us a private message with your account details.

BasilDV

[alexb326]

Yes I have tried those, no change.
Sent you a private message.