No mobile 5g connection

[chris12121]

Hi, 

I have just switched to TPG with the extra 60G plan, but there is no 5g signal on my iPhone 15 since the beginning even in Sydney CBD.

Not sure what's the problem, need help.

Thanks,

Chris

[Aubrey]

We got your PM, Chris!

[chris12121]

Problem solved, now I have 5G signals!

Great thanks!

Chris

[No5g]

I'm also having this exact same problem.

[No5g]

How was your problem solved?

[Aubrey]

@No5g Hi, please send us a PM and we'll look into this.