TPG Community

Get online support

No outgoing calls to landlines

monicasanderson
Level 2
I have recently started with an esim through tpg. I have been unable to call australian local landline numbers. When i dial them, my phone instantly says "call ended". I have checked that call barring outgoing calls is not activated. I also cant call 1300 numbers which means i cant access your support line. I sometimes have this issue with mobiles but consistently with landlines. I have checked i have network coverage - when i cant call landlines, i can still make calls to mobiles. Please help! I need to be able to call landlines
1 REPLY 1
kate_
Moderator

Let's make sure you can call landline numbers again, @monicasanderson.

 

Send me a PM and we'll get to the bottom of what's happening with your calls.